Terms of Service

1. Agreement

These Terms of Service (“Terms”) are a legally binding agreement between you (“you”, “User”) and R3S Foods and Wellness Private Limited, operating as Food Hackers Lab, having its registered office at Blue Rose Industrial Estate, A-419, Western Express Hwy, next to Metro Mall, Magathane, Borivali East, Mumbai, Maharashtra 400066 (“we”, “us”, “our”), governing your access to and use of www.foodhackerslab.com and all content, materials and services made available on it (the “Website”).

By accessing or using the Website, you accept these Terms in full. If you do not accept them, you must not use the Website. These Terms are an electronic record under the Information Technology Act, 2000 and do not require a physical or digital signature.

These Terms incorporate by reference our Privacy Policy and our Legal Disclosure & Attribution Notice, which form part of this agreement.

2. Eligibility

You must be at least eighteen (18) years old and legally capable of entering into a binding contract under the Indian Contract Act, 1872 (or the equivalent law of your jurisdiction). If you use the Website on behalf of an organisation, you warrant that you are authorised to bind it, and “you” includes that organisation.

3. Permitted use

You may view, browse and download Website content for your own personal, internal, non-commercial reference only. You must not:

• (a) copy, reproduce, republish, distribute, sell, licence, frame, mirror, or exploit any part of the Website commercially without our prior written consent;
• (b) use the Website for any unlawful, fraudulent or harmful purpose, or in breach of any applicable law;
• (c) scrape, harvest, data-mine, crawl, or use any automated means to extract content, or use Website content to train any machine-learning or artificial-intelligence model, without our prior written consent;
• (d) attempt to gain unauthorised access to the Website, its servers or any connected system, or introduce any virus, malware, or other harmful code;
• (e) interfere with or disrupt the Website’s operation or security, or impose an unreasonable load on our infrastructure;
• (f) remove, obscure or alter any copyright, trademark, disclaimer or proprietary notice; or
• (g) misrepresent your identity or your affiliation with any person or entity.

4. Our intellectual property

All content on the Website that is ours — including text, articles, newsletters, methodologies, frameworks, graphics, illustrations, photographs, concept designs, layouts, code, and the marks “Food Hackers Lab”, “FHL” and “R3S” — is owned by or licensed to us and is protected by the Copyright Act, 1957, the Trade Marks Act, 1999, the Designs Act, 2000 and applicable international law. No licence or right is granted to you except the limited permission in Clause 3.

5. Third-party intellectual property, professional history and concept products

Your attention is specifically drawn to our Legal Disclosure & Attribution Notice, which forms part of these Terms and which governs, in full:

• (a) references on the Website to third-party companies, brands and products, and the basis on which they are made;
• (b) the absence of any client relationship, endorsement, sponsorship or affiliation with the organisations named;
• (c) the scope of our founder’s and team’s involvement in the work described;
• (d) our undertaking that no confidential or proprietary information of any third party is disclosed; and
• (e) the status of illustrative, conceptual, digitally rendered and AI-generated products, brand names and packaging shown on the Website as non-commercial concepts that do not exist for sale and carry no substantiated claims.

By using the Website you acknowledge that you have read and understood that Notice, and you agree not to infer or represent to any third party any relationship, endorsement, approval or product availability that is expressly disclaimed in it.

6. No advice; no offer; no reliance

6.1 All content on the Website is provided for general information and education only and does not constitute professional, technical, formulation, nutritional, medical, dietary, regulatory, food-safety, financial or legal advice, and does not create any consultant–client, advisory or fiduciary relationship.

6.2 Nothing on the Website constitutes an offer, invitation to offer, advertisement or solicitation to sell, supply, licence or manufacture any food, beverage, nutraceutical, supplement or other product.

6.3 Statements regarding nutrition, ingredients or health have not been evaluated by FSSAI, the U.S. FDA or any other regulatory authority, and are not intended to diagnose, treat, cure or prevent any disease.

6.4 Regulatory requirements differ by jurisdiction and change frequently. You are solely responsible for obtaining independent, qualified, current, jurisdiction-specific professional advice before acting on anything you read on the Website, and you agree that you do not and will not rely on the Website’s content in making any commercial, formulation, regulatory or investment decision.

6.5 Any past results, case narratives or category outcomes described are historical and specific to their circumstances, and are not a prediction, promise or guarantee of any future result for you or anyone else.

7. Enquiries and communications

7.1 Submitting an enquiry does not create any contract, engagement or obligation on our part. Any engagement arises only under a separate written agreement signed by both parties, and that agreement will govern the services provided.

7.2 Do not send us confidential information through the Website. Any information you send us through the enquiry form or by email prior to a signed engagement and non-disclosure agreement is deemed non-confidential and non-proprietary, and we accept no obligation of confidence in respect of it. We may use ideas, concepts and know-how contained in unsolicited submissions without restriction or compensation. If you need to share something confidential, ask us to sign a non-disclosure agreement first.

7.3 You warrant that anything you submit to us is lawful, accurate, not defamatory, not obscene, does not infringe any third party’s rights, and does not contain any confidential information you are not entitled to disclose.

8. Availability

We make no commitment that the Website will be available uninterrupted, error-free or secure. We may modify, suspend, restrict or discontinue the Website, or any part of it, at any time, without notice and without liability.

9. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, CURRENCY, NON-INFRINGEMENT, OR UNINTERRUPTED OR VIRUS-FREE OPERATION. We do not warrant that the information on the Website is complete, current or free of error, and we are under no obligation to update it.

10. Limitation of liability

10.1 To the maximum extent permitted by law, neither we nor our directors, officers, employees, consultants, agents or licensors shall be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for any loss of profit, revenue, business, contracts, anticipated savings, goodwill, reputation or data, howsoever arising out of or in connection with the Website or its content, whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise, and whether or not we were advised of the possibility of such loss.

10.2 Our total aggregate liability arising out of or in connection with the Website and these Terms shall in no event exceed the greater of (i) the total amount actually paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or (ii) INR 5,000 (Rupees Five Thousand only).

10.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

10.4 You agree that these limitations are reasonable given that the Website is provided free of charge and for informational purposes.

11. Indemnity

You agree to indemnify, defend and hold harmless R3S Foods and Wellness Private Limited, its directors, officers, employees, consultants and agents from and against any claim, demand, proceeding, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of or in connection with (a) your breach of these Terms or of any applicable law; (b) your misuse of the Website or its content; (c) any unauthorised reproduction, distribution or commercial exploitation of Website content by you; or (d) any representation you make to a third party about us, our founder, our clients or any organisation named on the Website that is inconsistent with our Legal Disclosure & Attribution Notice.

12. Complaints and concerns — mandatory first step

If you have any concern regarding the Website or its content — including any concern of inaccuracy, infringement, confidentiality, misrepresentation or defamation — you agree to first raise it with us in writing under the Notice, Correction and Takedown Procedure set out in Clause 8 of our Legal Disclosure & Attribution Notice, and to allow us fifteen (15) working days to respond, before commencing any formal proceeding. We commit to engage with any such concern promptly, seriously and in good faith.

13. Dispute resolution

13.1 Amicable resolution. The parties shall first attempt to resolve any dispute amicably through good-faith discussion within thirty (30) days of written notice of the dispute.

13.2 Arbitration. Failing amicable resolution, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement (or, failing agreement, in accordance with that Act). The seat and venue of arbitration shall be Mumbai, Maharashtra, India; the language shall be English; and the award shall be final and binding.

13.3 Nothing in this Clause prevents either party from seeking urgent interim or injunctive relief from a competent court.

14. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Subject to Clauses 12 and 13, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction.

15. General

15.1 Severability. If any provision is held invalid or unenforceable, it shall be severed or read down to the minimum extent necessary, and the remaining provisions shall continue in full force.

15.2 No waiver. Our failure to enforce any provision is not a waiver of it.

15.3 Entire agreement. These Terms, together with the Privacy Policy and the Legal Disclosure & Attribution Notice, constitute the entire agreement between you and us in relation to the Website and supersede all prior understandings.

15.4 Amendment. We may amend these Terms at any time by posting a revised version. The “Last updated” date will change. Your continued use after posting constitutes acceptance. Please review these Terms periodically.

15.5 Assignment. You may not assign your rights under these Terms. We may assign ours to an affiliate or successor.

15.6 Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

15.7 Survival. Clauses 4, 5, 6, 7.2, 9, 10, 11, 12, 13, 14 and 15 survive termination.

15.8 Language. These Terms are drafted in English, which is the governing language.

16. Contact

R3S Foods and Wellness Private Limited (operating as Food Hackers Lab)
Blue Rose Industrial Estate, A-419, Western Express Hwy, next to Metro Mall, Magathane, Borivali East, Mumbai, Maharashtra 400066
Email: legal@foodhackerslab.com · grievance@foodhackerslab.com · contact@foodhackerslab.com
Telephone: +91- 98046 64664

End of Legal Pack.